Privacy Policy

Introduction

At Teez1, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and secure your data when you use our app or website. By creating an account or placing an order, you consent to the practices described here.

Information We Collect

To provide smooth delivery services, we collect details such as your name, contact number, delivery address, live location (when enabled), email address, and order history. We may also collect device information, IP addresses, and usage data to improve app performance.

How Your Information Is Used

Your data helps us process orders, track deliveries, communicate updates, verify your identity, prevent fraud, and provide customer support. Live location is used strictly for accurate delivery, rider assignment, and route optimization. We may also use your data to suggest promotions, recommended products, or personalized offers.

Data Sharing & Third Parties

We may share limited information with partner stores, riders, payment gateways, SMS/email service providers, and legal authorities when required. Teez1 does not sell or rent your personal data to any external company. All third-party partners follow strict confidentiality agreements.

Data Security

Your data is stored securely using encrypted servers and restricted access protocols. While we take all reasonable precautions to safeguard your information, no digital platform is completely risk-free. Users are advised to keep their account passwords private and avoid sharing sensitive information with others.

User Rights

You may request to update, correct, or delete your account information at any time by contacting Teez1 support. You may also disable live location after delivery completion. Some essential information may need to be retained for legal or accounting requirements.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in technology, laws, or business growth. Updated versions will always be available on our website or app.